Partners

This page is for the people who look after other people: private concierges and lifestyle managers, hotel head concierges, family offices and wealth advisors, personal shoppers and stylists, yacht and aviation crew, and charity gala, event and gifting organisers.

If you have a client asking for Hermès, we can help you say yes.

The request you cannot usually fulfil

Hermès is one of the hardest asks in the business. The boutique will not sell a Birkin or Kelly on demand, waiting lists are opaque, and the resale market is full of people you would not want to put in front of a client. So the request usually ends in an apology.

We exist to change that answer. We hold stock, we source to specification across Europe, and we return a firm, priced answer quickly enough to be useful to you.

Your client stays your client

We will say this plainly, because it is the thing that matters most to you.

We do not approach, market to, or retain your client. We do not add them to a list. If you would rather we never speak to them directly, we will work entirely through you and they need not know our name at all. The relationship is yours, and we intend to keep being useful to you long after this one transaction.

Two ways to work together

Referral

You introduce the client, we handle the transaction, and you receive an agreed commission on completion. Terms are agreed in writing in advance, and we never vary them after the fact.

Net trade price

We quote you a net price and you present it to your client at whatever margin you choose. Cleaner for many concierge and advisory firms, because there is no third-party commission to disclose. Your client sees one price, from you.

Either model works for a one-off request or an ongoing arrangement. Tell us which suits how you operate.

Charity galas and fundraising auctions

We supply Hermès lots to charity auctions and fundraising events, working with committees directly and with the agencies that source lots on their behalf. Terms are arranged case by case — get in touch and we will talk it through.

What you can ask us for

  • A specific piece — model, size, leather, colour and hardware. The more precise the brief, the faster the answer.
  • Available stock — what we can put in front of a client this week.
  • Valuation — written appraisals for insurance, succession or probate. Useful for family offices and private banks in particular. See our valuation service.
  • Corporate and client gifting — including gift certificates where the recipient chooses their own piece, which removes the risk of choosing wrong.
  • An honest opinion — if a request is unrealistic on budget or timing, we will tell you before you promise anything to your client.

Speed and delivery

Sourcing requests are answered within 24 hours with what is available, at what price, and by when. On the Côte d'Azur we can usually hand-deliver the same day, including to a hotel, a private residence or a yacht. Through the winter season we hold a pop-up at Hôtel Le Lana in Courchevel. Everywhere else, we ship fully insured against signature.

Why your client is in safe hands

  • Every piece is physically examined before it is offered, never listed from a supplier's photographs. See our authenticity guarantee.
  • Each bag is delivered with photographs taken at dispatch, a written record of its specification and condition, and CITES documentation where exotic materials are involved.
  • We are a registered French company with published legal details, so you can run whatever diligence your firm requires before recommending us. Everything you need is on our contact information page.
  • Shipments are insured for full declared value throughout.
  • Discretion is absolute. We do not name clients, publicise transactions, or discuss who we work with.

Getting started

There is nothing to sign and no minimum. Send us a live request and see how we handle it — that will tell you more than any onboarding process. If it works, we can formalise terms afterwards.

For procurement teams who need documentation up front, we can provide company registration details, insurance confirmation and references on request.

Get in touch, or message us directly on WhatsApp at +33 7 56 87 88 88.